Lighthouse Group Practice Activity Overview – 20 working days
- 2,758 patients supported by phone – 138 per day
- 695 urgent requests managed via Visiba – 33 per day
- 1,156 routine requests processed online – 58 per day
- 5,714 appointment slots provided – 286 per day
- 4,535 repeat prescriptions processed – 227 per day
- 827 clinical documents safely processed – 41 per day
- 396 referrals sent to specialist services – 20 per day
- 144 appointments not attended (DNAs) – 7.2 per day
Thank you to our patients and staff for supporting high-quality care.
Many services are available via the NHS App, SystmConnect and Visiba